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What’s New At Crissic Solutions? July 3, 2008

Posted by ismywebsite in conflict, downtime, features, uptime.
Tags: , , , , , , , , , , , , , , , , , , , , , , ,
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Several hours yesterday were spent in heated discussions regarding our future with them. A short 2 weeks ago, there were discussions regarding the Crissic banner design competition, as well as a reduction of $2/mo off our hosting cost to show up as a donation on our donation wall. However, three days ago, the following email came in:

“I am sorry to say that we can no longer support the bulk accounts that you have placed on our server. The amount of accounts you have placed on the server is causing the shared server much stress, causing FTP, HTTPD, and other services to fail on a regular basis. Last night we had downtime in excess of 25 minutes due to these issues.”

110 accounts were terminated immediately. (These had been already moved to other nodes.) On top of this, it was requested that we move 150 further accounts off the server to bring the level to “keep it around 650-700 accounts TOPS”. We selected approximately 350 accounts that would be moved to Node 10, lowering the number of accounts to 505. This is the official statement released by Skylar from Crissic:

“We had to pull out due to the amount of strain the amount of accounts had been placing on the server. For IsMyWebsite to run correctly, they need a medium-sized cluster of dedicated servers. The reasoning behind the time constraint on asking clients to move their data in one week is because the issues that are being caused are too large. FTP and HTTPD are constantly failing, causing outages for hundreds more paying clients with Crissic Solutions. For the sake of our paying clients, holding [the] additional clients that are free clients with IsMyWebsite is not worth [what] Matt is currently paying us. We have [also] received a few isolated cases from the free clients that include warez forums, spam email, and a few other items. The never-ending risk of a free client potentially rooting into the server, or another hacking incident that happened a short few months ago with IsMyWebsite is too large to risk for our paying clients. We wish the best of luck to all at IsMyWebsite, and hope that your future endeavors are successful.”

Skylar MacMinn, Crissic Solutions, LLC

Despite additional attempts at a settlement, the final verdict was reached.

“You have until the morning of the 8th of July to move all data off. Regardless if you are transferred off or not, all remaining accounts will be deleted.”

Skylar has stated that all data currently on the VPS may remain, and we are looking into the potential purchase of a dedicated server with them. As Mike puts it, “I am pro-Crissic is because the servers are fast and reliable and we are getting a good deal”.

The new server wont be here for another 1-2 weeks. Skylar has promised your data will be safe for this time.

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Comments»

1. crissic - July 3, 2008

To clarify, the deal is “in the works” between Matt and myself for the Dedicated server. At this time, the 1 week move has been suspended until further notice.

All accounts on our node will remain live and active until we reach a verdict. At the time of the verdict, I will either give 1 full month to move data off of the node to another reseller [in the event the dedicated deal does not go through], or [if the deal for this dedicated is put through], I will personally move all accounts from our server to the new dedicated.

2. J,R,D, Ltd - July 4, 2008

Hmm, I guess that is what happens when on a Shared server.

May I ask which node #s are affected by this?

3. crissic - July 4, 2008

Crissic currently houses the 8th node, I am not exactly sure on Matt’s plans for the Dedicated, not sure how many nodes he plans to move onto the new dedicated.


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