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Node 3 Latest March 18, 2011

Posted by ismywebsite in general.
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For our clients on Node 3 (hosted through Open Source Hosting Solutions), here’s what I have received recently:

The DC housing [Node 3] had a major power outage today, details of which were posted on [this link].

After power resumed, all our servers/switches/firewalls came back online except [Node 3], which has failed due to hardware problems with the PSU/motherboard and these were likely to be caused by the power failure.

We will be fitting the hardware replacements today and expect your websites to be back online this evening.

We sincerely apologi[z]e for the inconvenience caused, but hope you appreciate that this issue was out of our hands.

The latest on the issue as of 11:15 PM yesterday:

Due to the power outage the main primary drive as well as the secondary backup drive on [Node 3] became unusable, and hence we are restoring data from our external remote storage. This takes much longer as data has to be uncompressed and is transferred over a WAN. It’s been running since this morning, and is currently at 27% restored so should be expected to last much longer.

All other servers remain online in full working order.

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Comments»

1. J,R,D, Ltd - March 18, 2011

That seems pretty pathetic, power outages do not cause drives to fail, if they did some of the hard drives I have around here wouldn’t be working anymore.

And backup power should have kicked in before main power went out. That’s the whole point of ‘backup’ power, it’s not ‘alternate’ power.

Not saying anything against IMW as there was nothing you could do and none of my sites were harmed.

2. ismywebsite - March 19, 2011

Well, to top it all off there has been some political battles with this provider.

They apparently claim a clause exists in their TOS forbidding free hosting. Never mind the ethics of something like that. It’s like a grocery store refusing to sell their food because I’m going to share with homeless people. Their terms of service are also right here:
https://www.opensourcehostingsolutions.co.uk/terms.html

I’ve also explained how the credits system works and means clients ARE paying for their hosting. No response yet. I would sure love to have something positive to say about them.

3. J,R,D, Ltd - March 24, 2011

I see:
“8.2 …giving away web space under a domain, sub domain or directory.”
They mix free web hosting in with some of the worst things.

But technically it is not free because we have to have credits which can be acquired by purchasing($$) or by earning.

That’s a good analogy you gave “It’s like a grocery store refusing to sell their food because I’m going to share with homeless people.”
They get their money whether you go in and by the food/hosting and give it away or we save up (going without until we can afford it) and buying directly from them.

Actually if we had to buy directly from them most of us would probably choose another host so they would actually end up losing business.

4. ismywebsite - March 26, 2011

That wasn’t there before and is very vague. It’s not clear to what services it applies, and they were really trying to push me into some more expensive servers saying it’s okay to host on those.

It’s also interesting how they list out domain, subdomain, or directory. As long as we use the IP address it’s okay. 🙂

5. J,R,D, Ltd - March 26, 2011

There ya go, websites on Node 3 will only get an IP address so you have to connect a domain to your website.

Didn’t you say before that the IMW subdomains (*.ismywebsite.com) actually work like real domains now? Because they can be used offsite I assume nameservers could be set for them?


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