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Hosting Status Update February 28, 2009

Posted by ismywebsite in general.
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5 comments

I have received recent word from Felweb:

The password core has been restored so you can now access your accounts. If you changed the password just try with both password and one of them will work. This applies also for emails, ftp accounts and databases.

So, at this time, your cPanel and FTP account access should be fully functional. Remember to connect to the new IP address, 69.162.119.146, if you are connecting via IP. As your subdomain is not working yet, you will need to use this. For cPanel:

http://69.162.119.146:2082/

For FTP, enter 69.162.119.146 as your hostname. Check to make sure your files are restored correctly on the server, and let me know if there are any problems.

If you have a domain, your website should be fully functional at this time.

Unfortunately, those with subdomains have a small wait. This is nothing to do with Felweb. It’s related to the way our DNS is set up. The current system does not allow changes to existing ‘zones’, meaning we can’t change the subdomains to point to the new server. For the past month, I’ve been working on a new system, which should come online within the next hour or so. (I spent 8 hours on it yesterday alone. DNS is such a pain…)

Your websites, however, will take up to 2 days to be fully visible through propagation, just as they would if you were to change where an individual domain pointed. If you want to view your website ASAP, I recommend setting up Open DNS, which is free. Basically, it tells your computer where to find the server, instead of waiting for your ISP to update their records.

After this period, your DNS will respond more reliably than before, meaning your website will be visible to more people, more often. I know many users have reported troubles in this area. In addition, you will have control over your own subdomains. This has been tested to fully work. See for yourself our test page:

http://myg8.ismyhost.com/

While writing this post, I have just received a successful run of my DNS updating script, so we should be online again very very soon.

Quick Tutorial – Moving Your Files May 22, 2008

Posted by ismywebsite in tutorial.
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12 comments

As some of you are now coming online, you will want to know how to get your files on the new server. Moving things is not difficult:

1) Just go to ftp://72.36.186.2/ with Internet Explorer and log in to grab the files. Open My Computer to a directory of your choice and drag the files you want from the FTP into that folder.

Alternatively, FireFox has the FireFTP extension available at http://fireftp.mozdev.org/. Click ‘Manage Accounts’ > Add New and use the host 72.36.186.2 with your username and password. Then connect to it. You can use the left frame to navigate to a directory of your choice on your computer and the left arrow to move files there.

2) If you have databases, go to http://72.36.186.2:2082/ and navigate into the PHPmyAdmin. Open the database and click the ‘Export’ link. Copy the contents into a text file – ‘data.txt’ for example.

3) Access your new FTP by accessing ftp://ismyhost.com* or using ismyhost.com* as your host. (See instructions from step 1.) Upload the files saved in step 1 into the right directory.

4) Access your new cPanel at http://ismyhost.com:2082/* and use the ‘MySQL Databases’ tool to set up your databases again. Then use the ‘Import’ feature in PHPMyAdmin to upload your old database from the file you saved in step 2.

* Your exact address will depend  on the node of your account. Your details can be found in the hosting section of your account at http://web.ismywebsite.com/. If you cannot access your new node (other than IsMyHost), please wait until we can check all the accounts and declare yours working.

If you have any troubles, you can get assistance by emailing me. Pvcsnathan also has access to help you or transfer the site for you.

Forum Restoration May 2, 2008

Posted by Nathan in development.
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14 comments

Hello, fellow IsMyWebsite users! I have been put in charge of restoring the forum, and am in a bit of a quandary. There is a backup from March 21 sitting here on my computer that I will be using to bring the forum back to life. This seems like a good opportunity to do a little bit of upgrading, so I am proud to announce that you will soon be greeted by a shiny new phpBB3 forum.

As for the restoration, we have four options. If you would, please provide your input on these options to ensure the best one is chosen:

  1. Reopen the forum and forever lose the posts made after the March 21 backup. The disadvantage to this is that even if we get the most recent backup, we could not restore it since doing that would destroy the posts made after the reopening.
  2. Reopen the forum for posting, but as soon as the backup is sent by SmokyHosts, it gets restored overwriting any recent posts in the process.
  3. Reopen the forum, but make it read only. This way, when the backup arrives nothing will be overwritten and all data will be left intact. One thing we must consider is that we do want all the posts and users back, and we do not want to confuse new users by suddenly going from one thing to another, so this seems like the most suitable option.
  4. Keep the forum closed until the backup arrives. This seems to be the least desirable option.

Right now my gut is telling me to go with either option two or option three since that should provide the least shock while providing much needed revenue through the ads. I look forward to reading your responses. 🙂