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Got Us A Deal! June 11, 2008

Posted by ismywebsite in features, insane, volunteer.
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9 comments

I just finished talking with Skylar from Crissic Solutions, the company behind our 8th node. There were two phases to this deal. The first:

  1. They are willing to donate $2/mo off our bill to get their name up on the IsMyWall.
  2. They want us to help design banners for their site through a competition. They are willing to provide free Standard Resellers to the winners for a year. They are also willing to upgrade us to the Standard Master Reseller in exchange for our efforts here.

So, anyone with graphical skills can start thinking of what they will be designing. We are going to need banners in 88×31 and 125×125 dimensions. What does everyone think of this? More information as it comes…

Leave Antony Alone Please June 4, 2008

Posted by ismywebsite in conflict, general.
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3 comments

For those not in the loop, a number of months ago Antony was behind a false promise of 5 high-end dedicated servers which would, in effect, solve all our hardware-related problems. This promise continued, shifting the focus of 2 months of valuable time that could have been used to find a different solution that was at least decent to meet our needs.

The ploy was expertly executed, with ongoing relentless stories of the struggle to configure and set up the servers. I was even sent links to a WHM panel on 3 occasions, and initally shown a website which proved to be his (on a fast-loading server, I might add). A part of me was skeptical, another hoped for the best, and yet another was looking at all the evidence presented in his story. Still, I vowed not to let this slip until I knew it was true. As time went on however, and the server problems worsened, I had to give hope to my clients. I invited Antony to announce the server at one of our meetings.

Works at ESET… I wish!

One day he staged to be an older brother and informed me that his younger brother Antony was very good at coming up with creative stories such as this one. When I found a few holes in this new story, he came forth with what I believe may be the final truth. He had, in the beginning a dream to find these servers and offer them to us. He thought he could, but they were too expensive to afford in the end. He kept up the story hoping against hope he could finish it with a happy ending. But he couldn’t.

Most recently, I have just been informed there were attacks taking place against his server and verbal attacks through MSN. I would just like to request that these stop, since I don’t consider him an enemy nor advocate retaliation of this kind. Thanks everyone.

He keeps asking repeatedly how he can fix this, but there really isn’t much. He did offer us free SSL certificates a while ago, which I might consider. If you can think of anything better he can do, do let me know.

100% Complete June 2, 2008

Posted by ismywebsite in development, uptime.
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3 comments

Everyone, everywhere, can now be assured that their account is fully working. If it isn’t, just send me a private message.

Here’s a tutorial on transfering your files to your new server:

https://ismywebsite.wordpress.com/2008/05/22/quick-tutorial-moving-your-files/

Something Odd With cPanel May 14, 2008

Posted by ismywebsite in downtime.
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I just want to let everyone know that I am aware of some difficulties you may face accessing the cPanel and have informed SmokyHosts of the trouble. As far as I know the main site is working for most of the world now, and if it doesn’t work for you, get OpenDNS – http://www.opendns.com/

I realize that there are also a lot of other troubles with certain accounts working. Once I can rebuild my script to test, I can figure out which ones are experiencing trouble, and rectify them. The IP address is different, and many of the old scripts I was using are not built with multiple nodes in mind, so until they are modified I’m stuck with the primitive and laggy WHM interface. (Does it really have to load a list of all 1000 accounts just so I can modify ONE?)

So, we have:

  • Accounts not working
  • Scripts to fix this in need of modification
  • Deletion requests piling up without any page to handle them
  • Hundreds uninformed the site is back online
  • No easy way to make account modifications
  • Major inactivity at all levels
  • cPanel on IsMyWebsite.com not working at all
  • No explanation of current troubles
  • New accounts piling up
  • Nothing to spend credits on except advertising
  • Little motivation to place proper advertising
  • But other than this, everything is FINE!

So, as far as a plan for fixing this.

  1. Broadcast a PM to explain all damages. Reconstruct the control panel and create all functionality necessary to handle future tasks. (4 days)
  2. Use created scripts to assess and repair the situation universally. Email notification to all Advisors to announce this, which they should pass on to their clients. (4 days)
  3. Upgrade the interface to include a delete account page. Recreate the script to provide a solution to just about all client-related problems, and improve relations through email. (4 days)
  4. Upload e-books and other sales items onto reliable password-protected storage facility. Each will have a different password, and that is how items can be downloaded by purchasers. (4 days)

Any suggestions or further questions about this plan?