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Beware of Lemons July 6, 2008

Posted by ismywebsite in conflict, downtime, insane, tutorial, uptime.
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Apparently, there’s a limonite, which Dictionary.com so effectively explains as “an amorphous hydrated ferric oxide, varying in color from dark brown to yellow, used as an ore of iron.”

But no sign of lemonite, and much the same with Lemonite Hosting, a company which 2 days ago has suspended all our accounts with them. Fortunately, the majority of these accounts were empty, having been previously moved off of Node 8. However, it is estimated that as many as 50 webmasters could have been locked out of their data by this move. Good thing for Pvcsnathan’s tutorial on backing up your files.

We were never notified of the suspension or the reason behind it, and received no response to our message to their support center. At this time, accounts are being moved to Node 14. Node 14 is managed by the company ‘My Kind of Host’, which so far has lived up to their “commitment to … customer satisfaction [which] is unparalleled in the industry”. They have been very helpful in answering our support messages and we were set up with them in record time.

We are looking forward to a stable future with MKOH “in one of the best connected data centers in the world”.

Site Back Online May 28, 2008

Posted by ismywebsite in development, uptime.
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I brought the main website back online today, although a lot of client websites still aren’t online. I’m looking forward to the day when all websites will be online. Here’s the current status of all nodes:

Node 1 – SmokyHosts
This is the present location of most of previous websites. Due to SmokyHost’s inability to change the domain name we are now stuck abandoning this node and moving all accounts over to the other nodes. It is still being debated whether we should drop SmokyHosts altogether or request that the reseller be reset to use a different domain.

Node 2 – IsMyHost.com
Hosted by NetXServers, this is our most prestigious node, with the most freedom for those hosted here. Although we had difficulty with nameservers, everything was online up until yesterday. (I’m still getting the full story, but I’m sure Mike would have alerted all of you and backed up data if he could.) Haloclan.us domains are hosted here.

Node 3 – IsMyWs.com
750 websites are successfully hosted here, and there has been no trouble since their creation. Despite being a relatively new company, TornadoGaming has proved a valuable reseller to use, being both affordable, fully working, and providing helpful support.

Node 4 – IsNumberOne.org
The massive hosting company HostGator is behind this node, bringing with them much experience in stability at the expense of restrictions on the hosting itself. Overselling could not be enabled, and thus accounts created on this node have to request every extra MB they will be using. We are looking into upgrading to increase the available resources.

Node 5 – IsMyWe.com
This node is currently using FelWebs, and successfully working. All 750 accounts were created smoothly and are now fully working. Reasonable support is also provided.

Node 6 – IsMyWb.com
This is one bad investment, however discounted it was originally. URL file access is disabled, and any request to Nixism to enable it or get a refund went completely ignored. It would be possible to manually create and adjust all accounts, or more likely just choose a different reseller for this node.

Node 7 – SuperbHost.us
Despite the undesirable name, this node has functioned surprisingly well, with almost all accounts now successfully created. This will be finished soon.

Node 8 – IsMyWebs.com
At this point, just a fantasy. InfernoWrestling is looking into helping us purchase this additional expansion with a better hosting.

Node 9 – IsMyWall.com
Reusing an existing domain name (for our donation wall) with a good reseller. The search is on to find the right company.

Node 10 – Your Name Here
This is a great opportunity to run a free host without having to worry about finding new clients, developing a main website, establishing a working support sytem, or finding a control panel to manage accounts – at the same cost. Just choose a hosting company we’re not using and order a good quality reseller package able to fit over 100 accounts from them.

One way or another we will make it through this. If you have doubts, please email me so I can address them. I would really like some strong-willed people to help us make sure this never happens again.

Quick Tutorial – Moving Your Files May 22, 2008

Posted by ismywebsite in tutorial.
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As some of you are now coming online, you will want to know how to get your files on the new server. Moving things is not difficult:

1) Just go to ftp://72.36.186.2/ with Internet Explorer and log in to grab the files. Open My Computer to a directory of your choice and drag the files you want from the FTP into that folder.

Alternatively, FireFox has the FireFTP extension available at http://fireftp.mozdev.org/. Click ‘Manage Accounts’ > Add New and use the host 72.36.186.2 with your username and password. Then connect to it. You can use the left frame to navigate to a directory of your choice on your computer and the left arrow to move files there.

2) If you have databases, go to http://72.36.186.2:2082/ and navigate into the PHPmyAdmin. Open the database and click the ‘Export’ link. Copy the contents into a text file – ‘data.txt’ for example.

3) Access your new FTP by accessing ftp://ismyhost.com* or using ismyhost.com* as your host. (See instructions from step 1.) Upload the files saved in step 1 into the right directory.

4) Access your new cPanel at http://ismyhost.com:2082/* and use the ‘MySQL Databases’ tool to set up your databases again. Then use the ‘Import’ feature in PHPMyAdmin to upload your old database from the file you saved in step 2.

* Your exact address will depend  on the node of your account. Your details can be found in the hosting section of your account at http://web.ismywebsite.com/. If you cannot access your new node (other than IsMyHost), please wait until we can check all the accounts and declare yours working.

If you have any troubles, you can get assistance by emailing me. Pvcsnathan also has access to help you or transfer the site for you.

Future Hosting Dilemma May 4, 2008

Posted by ismywebsite in uptime.
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16 comments

Rebuilding Our Website

The forum has been brought online and upgraded to PHPBB3. We are successfully installed on a reliable hosting service for the main site, and all data has been transfered from SmokyHosts. There are still a few things to sort out before the site is fully online, but expect it soon.

Hosting And Your Websites

SmokyHosts has set us up on a new server, and, if we’re moving, we have one month to do it in. Unless there is a radical shift in the opinion of my clients, this is how it’s happening.

Our current plan calls for the opening of several nodes to spread out our server load. The optimal capacity with our current 4 planned nodes will only fit 2000 out of 3247 pending websites. Each node will host websites on a separate domain, with the ismywebsite.com sub-domain redirecting to that address. Current nodes (and capacity):

  • IsMyWs.com (750)
  • IsNumberOne.org (750)
  • IsMyHost.com (250)
  • HaloClan.Us (250)

Anyone interested in setting up or helping finance a node of their own can email me.