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Beware of Lemons July 6, 2008

Posted by ismywebsite in conflict, downtime, insane, tutorial, uptime.
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Apparently, there’s a limonite, which Dictionary.com so effectively explains as “an amorphous hydrated ferric oxide, varying in color from dark brown to yellow, used as an ore of iron.”

But no sign of lemonite, and much the same with Lemonite Hosting, a company which 2 days ago has suspended all our accounts with them. Fortunately, the majority of these accounts were empty, having been previously moved off of Node 8. However, it is estimated that as many as 50 webmasters could have been locked out of their data by this move. Good thing for Pvcsnathan’s tutorial on backing up your files.

We were never notified of the suspension or the reason behind it, and received no response to our message to their support center. At this time, accounts are being moved to Node 14. Node 14 is managed by the company ‘My Kind of Host’, which so far has lived up to their “commitment to … customer satisfaction [which] is unparalleled in the industry”. They have been very helpful in answering our support messages and we were set up with them in record time.

We are looking forward to a stable future with MKOH “in one of the best connected data centers in the world”.

Leave Antony Alone Please June 4, 2008

Posted by ismywebsite in conflict, general.
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3 comments

For those not in the loop, a number of months ago Antony was behind a false promise of 5 high-end dedicated servers which would, in effect, solve all our hardware-related problems. This promise continued, shifting the focus of 2 months of valuable time that could have been used to find a different solution that was at least decent to meet our needs.

The ploy was expertly executed, with ongoing relentless stories of the struggle to configure and set up the servers. I was even sent links to a WHM panel on 3 occasions, and initally shown a website which proved to be his (on a fast-loading server, I might add). A part of me was skeptical, another hoped for the best, and yet another was looking at all the evidence presented in his story. Still, I vowed not to let this slip until I knew it was true. As time went on however, and the server problems worsened, I had to give hope to my clients. I invited Antony to announce the server at one of our meetings.

Works at ESET… I wish!

One day he staged to be an older brother and informed me that his younger brother Antony was very good at coming up with creative stories such as this one. When I found a few holes in this new story, he came forth with what I believe may be the final truth. He had, in the beginning a dream to find these servers and offer them to us. He thought he could, but they were too expensive to afford in the end. He kept up the story hoping against hope he could finish it with a happy ending. But he couldn’t.

Most recently, I have just been informed there were attacks taking place against his server and verbal attacks through MSN. I would just like to request that these stop, since I don’t consider him an enemy nor advocate retaliation of this kind. Thanks everyone.

He keeps asking repeatedly how he can fix this, but there really isn’t much. He did offer us free SSL certificates a while ago, which I might consider. If you can think of anything better he can do, do let me know.

Kudos To Corex June 3, 2008

Posted by ismywebsite in development, features, uptime.
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2 comments

Hi everyone.

I must apologize for not having a lot of time to post lately, but as you know – making sure things work for my clients is almost a full time job. However, as of late the number of actual problems has been swamped by a new epidemic – confused clients not knowing how to access their sites.

I want to say this once (even though I know I’ll have to say it again elsewhere), the cPanel button in your ‘Hosting’ section works. Trying to access through ismywebsite.com doesn’t and will only frustrate you! You can also get FTP connection details with the ‘FTP Info’ button. On past request, I have upgraded the system to a more secure button with passes an encrypted phrase (which doesn’t even match your password) to verify you. So it’s more secure than anything else right now.

Regarding the Kudos mentioned in the title, the Wildcard DNS was broken for the last 12 hours, and as anyone who’s dealt with that type of thing, it’s a real pain to have to fix. But rest easy because after some hard work they fixed it successfully – so all your redirects are fully working now!

Working “Perfectly”, Says SmokyHosts May 15, 2008

Posted by ismywebsite in downtime.
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9 comments

It was cPanel before, and now it’s the entire site! According to Host-Tracker, the connection is being refused everywhere. In other words, the server is not answering requests deliberately.

Hi,
Yes sir, i am able to perfectly access [cPanel URL] at my end!

Regards,
Smokyhosts Support Team

Regardless of how that turns out, I am now getting hosting with Wildcard DNS enabled from CorexHosting, so instead of creating the thousands of subdomains they can automatically exist! They are remarkably fast at setting up my account, so I will have the site back online shortly, originally as a redirect to this blog.

As far as development goes, I’m on schedule to complete the administration tools that will enable me to effectively manage the multi-node setup. This is the first critical step in creating and fixing everyone’s accounts. There are lots of offers to create nodes now, so I have plenty to fit everyone.

Thanks to those who have stayed with me up to this point, and most definitely you will be able to get whatever hosting you need in the end. It’s just a matter of time, since I’m not giving up.