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Reserve Your Seat Today July 7, 2008

Posted by ismywebsite in features, innovation, insane, uptime.
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8 comments

I’ve just talked to Skylar from Crissic Solutions, and I’ve got some good news and some bad news. First, the bad news:

“We cannot get your Core2Quad from Dell.”

Now, the good news:

“That means we upgrade you free to a Quadcore Xeon.”

Quadcore Xeons are exactly the same high-end servers originally promised to us by Antony. Of course, we only have one of them instead of 5, but this one is offered to us by a reputable company, with a solid delivery date of 2 weeks.

Here are all the features our server comes with:

Intel Xeon Quadcore 3323 (2.5Ghz)
4GB DDR2 RAM
500GB SATA II Hard Drive
2000GB Bandwidth on a 100MBPS full duplex line
4 IP addresses

If you look at the dedicated server offerings for Crissic Solutions, you’ll see the highest server as ‘Intel Enterprise’. This is a server not even typically offered by them. Just to give an impression of how powerful this server is, Skylar typically runs 20 VPSs (Virtual Private Servers) with just one of these servers. Skylar has mentioned that this server could run all, or nearly all, of our current accounts.

Because of our long-term relationship with their company, we are being offered an incredible discount for the server, however this is still a greater cost than our income. As most of you know, since I’m sure I’ve said this so many times, our earnings could be an estimated 9 times as high if everyone placed valid ads on their site. (We could afford 3 of these servers with that.) I think it’s only fair to provide our top-notch server to those clients who are doing their part to make sure we can continue hosting long into the future.

The conditions are not at all tough:

  1. Have finished building your website.
  2. Have placed proper valid ads on your website.
  3. Have submitted your website for review on our forums.

In addition, if you do the above, your account will be on the Improving stage with lots of extra features, 5 times the storage and bandwidth, Ruby on Rails*, and even more on top of what you already have.

Check your account’s ‘Hosting’ section for a new ‘Upgrade’ page. Websites on the Improving stage or higher will be moved ot the new server when it comes online.

What is happening to Node 8?
Node 8 will be moved to be hosted on the server, however it will still use the domain ismywebs.com. No new accounts will be allowed onto Node 8 in the future.

What do I do to upgrade?
You can just go to the ‘Hosting’ section of your account and click the ‘Upgrade’ button. Follow the instructions there.

How do I transfer to the new server?
Transfer will happen automatically once the new server is online. You earned it.

What happens to people not on the server?
Nothing at all. Your account will still have the same relative reliabiliy, and be subject to whatever company manages your node. With the server from Crissic, we will have more control over how it is set up and your accounts.

What will my domain of the new server be?
This server will use the domain ismywebsite.com. For those who use their node’s domain when advertising their site, it is good to get back into the practice of using yoursite.ismywebsite.com. This domain will almost always work to access the site.

What happens to new accounts registered now?
New accounts will still be created on one of the nodes. Once they meet the above requirements, they will move onto the big server. Empty accounts will be removed after 30 days, and accounts with content after 150. (I should think 5 months is more than enough time to complete the above.) Once you are on the new server, there will be no account removal unless requested by the client.

Does the new server have cPanel, Ruby on Rails, PHP, MySQL, Fantastico, RV Site Builder, CGI, Perl, Cron Jobs, or any other feature?
It should have all of those except for RV Site Builder, which will be available once we are making a profit exceeding $30/mo again.

Should I still back up my site files on the new server?
We have a back up system in place, but the answer is still yes. Always have a backup, even if you’re hosted with a reliable company like Crissic Solutions in a datacenter guaranteeing 99.999% uptime.

How many accounts will the server fit?
More than enough for everyone who wants to meet the above requirements.

*Ruby on Rails is not available on all nodes. If you require it, you can request to be transfered to another node.

What’s New At Crissic Solutions? July 3, 2008

Posted by ismywebsite in conflict, downtime, features, uptime.
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3 comments

Several hours yesterday were spent in heated discussions regarding our future with them. A short 2 weeks ago, there were discussions regarding the Crissic banner design competition, as well as a reduction of $2/mo off our hosting cost to show up as a donation on our donation wall. However, three days ago, the following email came in:

“I am sorry to say that we can no longer support the bulk accounts that you have placed on our server. The amount of accounts you have placed on the server is causing the shared server much stress, causing FTP, HTTPD, and other services to fail on a regular basis. Last night we had downtime in excess of 25 minutes due to these issues.”

110 accounts were terminated immediately. (These had been already moved to other nodes.) On top of this, it was requested that we move 150 further accounts off the server to bring the level to “keep it around 650-700 accounts TOPS”. We selected approximately 350 accounts that would be moved to Node 10, lowering the number of accounts to 505. This is the official statement released by Skylar from Crissic:

“We had to pull out due to the amount of strain the amount of accounts had been placing on the server. For IsMyWebsite to run correctly, they need a medium-sized cluster of dedicated servers. The reasoning behind the time constraint on asking clients to move their data in one week is because the issues that are being caused are too large. FTP and HTTPD are constantly failing, causing outages for hundreds more paying clients with Crissic Solutions. For the sake of our paying clients, holding [the] additional clients that are free clients with IsMyWebsite is not worth [what] Matt is currently paying us. We have [also] received a few isolated cases from the free clients that include warez forums, spam email, and a few other items. The never-ending risk of a free client potentially rooting into the server, or another hacking incident that happened a short few months ago with IsMyWebsite is too large to risk for our paying clients. We wish the best of luck to all at IsMyWebsite, and hope that your future endeavors are successful.”

Skylar MacMinn, Crissic Solutions, LLC

Despite additional attempts at a settlement, the final verdict was reached.

“You have until the morning of the 8th of July to move all data off. Regardless if you are transferred off or not, all remaining accounts will be deleted.”

Skylar has stated that all data currently on the VPS may remain, and we are looking into the potential purchase of a dedicated server with them. As Mike puts it, “I am pro-Crissic is because the servers are fast and reliable and we are getting a good deal”.

The new server wont be here for another 1-2 weeks. Skylar has promised your data will be safe for this time.

Future Hosting Dilemma May 4, 2008

Posted by ismywebsite in uptime.
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16 comments

Rebuilding Our Website

The forum has been brought online and upgraded to PHPBB3. We are successfully installed on a reliable hosting service for the main site, and all data has been transfered from SmokyHosts. There are still a few things to sort out before the site is fully online, but expect it soon.

Hosting And Your Websites

SmokyHosts has set us up on a new server, and, if we’re moving, we have one month to do it in. Unless there is a radical shift in the opinion of my clients, this is how it’s happening.

Our current plan calls for the opening of several nodes to spread out our server load. The optimal capacity with our current 4 planned nodes will only fit 2000 out of 3247 pending websites. Each node will host websites on a separate domain, with the ismywebsite.com sub-domain redirecting to that address. Current nodes (and capacity):

  • IsMyWs.com (750)
  • IsNumberOne.org (750)
  • IsMyHost.com (250)
  • HaloClan.Us (250)

Anyone interested in setting up or helping finance a node of their own can email me.