Uptime August 30 August 30, 2009
Posted by ismywebsite in general.Tags: addora, cpanel, felweb, highlayer, monitoring, nixism, node 1, node 2, node 3, node 5, node 6, node 7, oshs, smokyhosts, uptime
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Node 2 monitoring is now finally back online.
Node 7 – HighLayer
Uptime last 14 days – 100.00% (No Change)No current issues. Not open to new accounts.
Node 3 – OSHS
Uptime last 14 days – 100.00% (No Change)Storage will not be upgraded. Available to donors only.
Node 5 – Addora
Uptime last 14 days – 99.69% (Up 0.54%)cPanel license error resolved.
Node 2 – Felweb
Uptime last 6 days – 99.27% (Up 4.37%)Uptime tracking now back online.
Node 1 – SmokyHosts
Uptime last 14 days – 98.31% (Down 1.69%)No current issues.
Node 6 – Nixism
Uptime last 14 days – 98.26% (Down 1.20%)No current issues.
Please let us know if you need any assistance choosing the best server for your hosting.
False Alarm May 31, 2009
Posted by ismywebsite in general.Tags: backups, costs, cpanel, dynamic, expires, node 3, node 4, offline, oshs
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I have excellent news. Node 3, managed by OSHS, which has now only had one instance of downtime, will continue as normal for the time being. After prolonged discussion with the company for the last half of this month, we received the following reply:
Thanks for your long messages.
We confused your account with another account so our apologies for that.
For the time being you can remain [here]. Should any problems arise we will keep you informed.
Thank you for your business. It is much appreciated.
So, in short, the final result is an even faster and more reliable service, now that the server has been cleaned of a full third of all accounts there, and we have planned a further clean out of another third of the accounts, all of which are either from the system we used prior to November last year, or appear to be under construction.
Node 4 is still being dropped, and interesting enough, the company has now decided to triple the costs as well. So it’s a good thing I’m leaving when I am. We have backups taken already, and the new server is just about ready with your new cPanel accounts. We encourage you to still take regular backups if the contents of your site are dynamic, and/or to warn users that content over the next few days may be lost. The old cPanel will not be destroyed, but will eventually go offline on the old host after our term expires.
Hosting Status Update February 28, 2009
Posted by ismywebsite in general.Tags: access, accounts, address, asap, computer, control, core, cpanel, databases, dns, emails, felweb, ft, functional, hostname, hour, ip, isp, online, open, opendns, password, porpagation, records, server, subdomains, system, troubles, zones
5 comments
I have received recent word from Felweb:
The password core has been restored so you can now access your accounts. If you changed the password just try with both password and one of them will work. This applies also for emails, ftp accounts and databases.
So, at this time, your cPanel and FTP account access should be fully functional. Remember to connect to the new IP address, 69.162.119.146, if you are connecting via IP. As your subdomain is not working yet, you will need to use this. For cPanel:
For FTP, enter 69.162.119.146 as your hostname. Check to make sure your files are restored correctly on the server, and let me know if there are any problems.
If you have a domain, your website should be fully functional at this time.
Unfortunately, those with subdomains have a small wait. This is nothing to do with Felweb. It’s related to the way our DNS is set up. The current system does not allow changes to existing ‘zones’, meaning we can’t change the subdomains to point to the new server. For the past month, I’ve been working on a new system, which should come online within the next hour or so. (I spent 8 hours on it yesterday alone. DNS is such a pain…)
Your websites, however, will take up to 2 days to be fully visible through propagation, just as they would if you were to change where an individual domain pointed. If you want to view your website ASAP, I recommend setting up Open DNS, which is free. Basically, it tells your computer where to find the server, instead of waiting for your ISP to update their records.
After this period, your DNS will respond more reliably than before, meaning your website will be visible to more people, more often. I know many users have reported troubles in this area. In addition, you will have control over your own subdomains. This has been tested to fully work. See for yourself our test page:
While writing this post, I have just received a successful run of my DNS updating script, so we should be online again very very soon.
Reserve Your Seat Today July 7, 2008
Posted by ismywebsite in features, innovation, insane, uptime.Tags: 2.5 Ghz, 3323, addition, antony, bad, bandwidth, cgi, clients, company, continue, core2quad, cpanel, crissic, cron jobs, dedicated, delivery, dell, discount, enterprise, fantastico, features, finished\building, future, good, highest, hosting, improving, income, incredible, instructions, intel, ismywebs, long-term, mysql, news, node 8, offerings, perl, php, powerful, private, profits, quadcore, rails, relationship, reputable, review, ruby, ruby on rails, rv site builder, server, servers, skylar, solid, solutions, storage, top-notch, upgrade, virtual, vps, xeon
8 comments
I’ve just talked to Skylar from Crissic Solutions, and I’ve got some good news and some bad news. First, the bad news:
“We cannot get your Core2Quad from Dell.”
Now, the good news:
“That means we upgrade you free to a Quadcore Xeon.”
Quadcore Xeons are exactly the same high-end servers originally promised to us by Antony. Of course, we only have one of them instead of 5, but this one is offered to us by a reputable company, with a solid delivery date of 2 weeks.
Here are all the features our server comes with:
Intel Xeon Quadcore 3323 (2.5Ghz)
4GB DDR2 RAM
500GB SATA II Hard Drive
2000GB Bandwidth on a 100MBPS full duplex line
4 IP addresses
If you look at the dedicated server offerings for Crissic Solutions, you’ll see the highest server as ‘Intel Enterprise’. This is a server not even typically offered by them. Just to give an impression of how powerful this server is, Skylar typically runs 20 VPSs (Virtual Private Servers) with just one of these servers. Skylar has mentioned that this server could run all, or nearly all, of our current accounts.
Because of our long-term relationship with their company, we are being offered an incredible discount for the server, however this is still a greater cost than our income. As most of you know, since I’m sure I’ve said this so many times, our earnings could be an estimated 9 times as high if everyone placed valid ads on their site. (We could afford 3 of these servers with that.) I think it’s only fair to provide our top-notch server to those clients who are doing their part to make sure we can continue hosting long into the future.
The conditions are not at all tough:
- Have finished building your website.
- Have placed proper valid ads on your website.
- Have submitted your website for review on our forums.
In addition, if you do the above, your account will be on the Improving stage with lots of extra features, 5 times the storage and bandwidth, Ruby on Rails*, and even more on top of what you already have.
Check your account’s ‘Hosting’ section for a new ‘Upgrade’ page. Websites on the Improving stage or higher will be moved ot the new server when it comes online.
What is happening to Node 8?
Node 8 will be moved to be hosted on the server, however it will still use the domain ismywebs.com. No new accounts will be allowed onto Node 8 in the future.
What do I do to upgrade?
You can just go to the ‘Hosting’ section of your account and click the ‘Upgrade’ button. Follow the instructions there.
How do I transfer to the new server?
Transfer will happen automatically once the new server is online. You earned it.
What happens to people not on the server?
Nothing at all. Your account will still have the same relative reliabiliy, and be subject to whatever company manages your node. With the server from Crissic, we will have more control over how it is set up and your accounts.
What will my domain of the new server be?
This server will use the domain ismywebsite.com. For those who use their node’s domain when advertising their site, it is good to get back into the practice of using yoursite.ismywebsite.com. This domain will almost always work to access the site.
What happens to new accounts registered now?
New accounts will still be created on one of the nodes. Once they meet the above requirements, they will move onto the big server. Empty accounts will be removed after 30 days, and accounts with content after 150. (I should think 5 months is more than enough time to complete the above.) Once you are on the new server, there will be no account removal unless requested by the client.
Does the new server have cPanel, Ruby on Rails, PHP, MySQL, Fantastico, RV Site Builder, CGI, Perl, Cron Jobs, or any other feature?
It should have all of those except for RV Site Builder, which will be available once we are making a profit exceeding $30/mo again.
Should I still back up my site files on the new server?
We have a back up system in place, but the answer is still yes. Always have a backup, even if you’re hosted with a reliable company like Crissic Solutions in a datacenter guaranteeing 99.999% uptime.
How many accounts will the server fit?
More than enough for everyone who wants to meet the above requirements.
*Ruby on Rails is not available on all nodes. If you require it, you can request to be transfered to another node.
Another Node Status Report May 31, 2008
Posted by ismywebsite in features, uptime.Tags: access, companies, cpanel, created, crissic, department, domain, donation, expansion, fantastico, file, hosting, installatron, ismyhost, ismyhost.net, ismyhs, ismyht, ismyse, ismysi, ismyst, ismywall, ismywb, ismywe, ismywebs, ismywi, ismyws, ismywt, isnumberone, mike, nixism, node, php, reseller, server, skylar, smokyhosts, solutions, superbhost, technical, url, vps
14 comments
Work continues on virtually all nodes.
Node 1 – SmokyHosts
Still preparing to send a mass email regarding the transfer, and possible upgrade the ‘Hosting’ section to also display this (as a button to the ‘Old cPanel’). I’m hoping the button and email can be finished tonight, perhaps sent through the virtually unused SmokyHosts server.
Node 2 – IsMyHost.com
We’re giving away hosting for 2 more days on the top node, which you can just reply to get. We have just installed Installatron, so you can do some installing of your favourite scripts. (It’s like Fantastico.) Also upgraded all accounts to the top stage yesterday, since with the recent trouble I thought everyone deserved it.
Node 3 – IsMyWs.com
Not much to say. Still working well.
Node 4 – IsNumberOne.org
We will be switching to another hosting company here for sure. All accounts in queue for creation on this node are being moved to our new Node 9. All accounts already created will be transfered to the new server when we move. Due to the restrictions in place on this node, we cannot enable extra features of any kind, but it is possible to switch to a new node once all the old accounts are successfully created.
Node 5 – IsMyWe.com
Nothing’s changed… Still great, working node.
Node 6 – IsMyWb.com
We are running into the same trouble with PHP URL file access. Except now, Nixism wants me to send it to their technical department. It’s already been a whole month’s worth of hosting down the drain. Should I switch or continue pursuing this?
Node 7 – SuperbHost.us
Starting to feel a strain. I’ve also received word that Mike wants to get a VPS in place of his reseller with the domain ismyhost.net, which will be great. So given those two factors, all remaining accounts are being created on Node 9 for now.
Node 8 – IsMyWebs.com
Remember the company that originally hosted us on a VPS for a short period earlier and was also originally going to host IsMyHost.com. Well, now they’re back to hosting a reseller for us. Everybody welcome Crissic Solutions, run by Skylar.
Node 9 – IsMyWall.com
I’m reusing the domain name of our donation page simply because it’s already registered. I thought it fit the part fairly well, and it might attract more donations if it’s used for something. Anyways, this domain is going to host the remainder of accounts from IsNumberOne.org and SuperbHost.us.
Node 10 – IsMyHs.com
Just registered 7 new domains, this being the first one, with plans to build 7 new domains. I have found a small company to host this one, which is new to reseller hosting but confident in their ability. (The plan is to host a low number of accounts here to start.)
Node 11 – IsMyHt.com
Another domain seeking a server.
Node 12 – IsMySe.com
Node 13 – IsMySi.com
Node 14 – IsMySt.com
Node 15 – IsMyWi.com
Node 16 – IsMyWt.com
All seeking a reseller. I have a number of companies in mind, that I will be utilizing as we need them for future expansion. (Could be you who hosts them if you want to.)
So just a few hundred accounts left to build, and they are actively being created throughout the day.
Quick Tutorial – Moving Your Files May 22, 2008
Posted by ismywebsite in tutorial.Tags: 2082, 72.36.186.2, accounts, computer, cpanel, data, databases, directory, email, explorer, export, files, firefox, fireftp, ftp, host, import, internet, manage, move, mysql, node, online, phpmyadmin, pvcsnathan, quick, tutorial, working
12 comments
As some of you are now coming online, you will want to know how to get your files on the new server. Moving things is not difficult:
1) Just go to ftp://72.36.186.2/ with Internet Explorer and log in to grab the files. Open My Computer to a directory of your choice and drag the files you want from the FTP into that folder.
Alternatively, FireFox has the FireFTP extension available at http://fireftp.mozdev.org/. Click ‘Manage Accounts’ > Add New and use the host 72.36.186.2 with your username and password. Then connect to it. You can use the left frame to navigate to a directory of your choice on your computer and the left arrow to move files there.
2) If you have databases, go to http://72.36.186.2:2082/ and navigate into the PHPmyAdmin. Open the database and click the ‘Export’ link. Copy the contents into a text file – ‘data.txt’ for example.
3) Access your new FTP by accessing ftp://ismyhost.com* or using ismyhost.com* as your host. (See instructions from step 1.) Upload the files saved in step 1 into the right directory.
4) Access your new cPanel at http://ismyhost.com:2082/* and use the ‘MySQL Databases’ tool to set up your databases again. Then use the ‘Import’ feature in PHPMyAdmin to upload your old database from the file you saved in step 2.
* Your exact address will depend on the node of your account. Your details can be found in the hosting section of your account at http://web.ismywebsite.com/. If you cannot access your new node (other than IsMyHost), please wait until we can check all the accounts and declare yours working.
If you have any troubles, you can get assistance by emailing me. Pvcsnathan also has access to help you or transfer the site for you.
Working “Perfectly”, Says SmokyHosts May 15, 2008
Posted by ismywebsite in downtime.Tags: accounts, administration, blog, connection, corexhosting, cpanel, development, dns, host-tracker, hosting, nodes, point, redirect, schedule, server, subdomain, thanks, time, tools, whatever, wildcard
9 comments
It was cPanel before, and now it’s the entire site! According to Host-Tracker, the connection is being refused everywhere. In other words, the server is not answering requests deliberately.
Hi,
Yes sir, i am able to perfectly access [cPanel URL] at my end!Regards,
Smokyhosts Support Team
Regardless of how that turns out, I am now getting hosting with Wildcard DNS enabled from CorexHosting, so instead of creating the thousands of subdomains they can automatically exist! They are remarkably fast at setting up my account, so I will have the site back online shortly, originally as a redirect to this blog.
As far as development goes, I’m on schedule to complete the administration tools that will enable me to effectively manage the multi-node setup. This is the first critical step in creating and fixing everyone’s accounts. There are lots of offers to create nodes now, so I have plenty to fit everyone.
Thanks to those who have stayed with me up to this point, and most definitely you will be able to get whatever hosting you need in the end. It’s just a matter of time, since I’m not giving up.
Something Odd With cPanel May 14, 2008
Posted by ismywebsite in downtime.Tags: accounts, address, advertising, Advisors, broadcast, client, control, cpanel, credits, delete, difficulties, download, e-books, email, everyone, fix, inactivity, ip, nodes, notification, opendns, panel, purchase, rebuild, repair, requests, script, scripts, smokyhosts, tasks, whm, world
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I just want to let everyone know that I am aware of some difficulties you may face accessing the cPanel and have informed SmokyHosts of the trouble. As far as I know the main site is working for most of the world now, and if it doesn’t work for you, get OpenDNS – http://www.opendns.com/
I realize that there are also a lot of other troubles with certain accounts working. Once I can rebuild my script to test, I can figure out which ones are experiencing trouble, and rectify them. The IP address is different, and many of the old scripts I was using are not built with multiple nodes in mind, so until they are modified I’m stuck with the primitive and laggy WHM interface. (Does it really have to load a list of all 1000 accounts just so I can modify ONE?)
So, we have:
- Accounts not working
- Scripts to fix this in need of modification
- Deletion requests piling up without any page to handle them
- Hundreds uninformed the site is back online
- No easy way to make account modifications
- Major inactivity at all levels
- cPanel on IsMyWebsite.com not working at all
- No explanation of current troubles
- New accounts piling up
- Nothing to spend credits on except advertising
- Little motivation to place proper advertising
- But other than this, everything is FINE!
So, as far as a plan for fixing this.
- Broadcast a PM to explain all damages. Reconstruct the control panel and create all functionality necessary to handle future tasks. (4 days)
- Use created scripts to assess and repair the situation universally. Email notification to all Advisors to announce this, which they should pass on to their clients. (4 days)
- Upgrade the interface to include a delete account page. Recreate the script to provide a solution to just about all client-related problems, and improve relations through email. (4 days)
- Upload e-books and other sales items onto reliable password-protected storage facility. Each will have a different password, and that is how items can be downloaded by purchasers. (4 days)
Any suggestions or further questions about this plan?
Don’t Give Up May 11, 2008
Posted by ismywebsite in uptime.Tags: account, accounts, cpanel, cpu, cron jobs, delete, domain, email, hosting, ismyhost, ismywebs, ismywebsite, ismyws, isnumberone, layeredpanel, name-servers, nameservers, overall, subdomain, upgraded, vps
1 comment so far
IsMyWebsite.com (70%)
I have two accounts now. The original is still cPanel and I’m going to try with Cron Jobs creating one subdomain at a time which should use a lot less CPU. It will take a lot longer, but if it gets to the point that everything else is finished but some of the subdomains, I will open the site without them. (They aren’t totally important.)
The new LayeredPanel account is essentially free hosting, so it needs to be upgraded in order to meet our needs. I’m starting to wonder how much faster it will be. (The fact I can’t upload .bmp, .css, or .ico isn’t that great either.)
The actual interior is restored (and those with the toolbar will be able to use their account), however the ‘Hosting’ section is still being upgraded for the multi-node setup.
IsMyWs.com (100%)
Success! All accounts on this node are now created.
IsNumberOne.org (50%)
Ran into a problem – overselling is not enabled. (And of course HostGator refuses to enable it.) Right now, I’m looking at lowering the storage to 30MB so everything will fit, and increasing at the request of individual users. (Most will not use 30MB anyways.)
IsMyWebs.com (40%)
I’m abandoning custom nameservers in favour of working ones and still working my way through changing all the subdomains. Have a script to complete this now, however. This could all be done literally overnight.
Overall (75%)
Still to complete the following:
- Creation of subdomains. (Not critical.) (weeks)
- Modification of ismywebs.com subdomains (2 nights)
- Getting ismywebs.com domain to work (3 days)
- isnumberone.org account creation (1 night)
- Upgrading ‘Hosting’ section (2 hours)
- Send out mass email (just over 1 week)
Your Input Please
Do you think it’s important to have a way for users to delete their accounts ready when we launch?
Pros:
- No manual account deletion.
- Account deletion would be handled in a systematic manner.
- The system has been designed to help retain users and gather feedback.
- Easier for the user, and more professional.
Cons:
- Could delay the launch by up to a day.
- Possibly says ‘we expect you to leave’.
IsMyWebsite Free Hosting Development Blog 